Refund policy

 If for any reason you are not happy with your purchase, we accept returns on all of our ready-to-wear items up to 14 days after delivery subject to the conditions and exceptions outlined below. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. Once you decide to return a product you must not use it and must take  care of it whilst it remains in your possession. The product must be returned to us undamaged and in the same state in which it was sold to you.

To start a return, please contact us at braandsoutlet@gmail.com. In your email please include relevant details such as order number, date of purchase, the item(s) you wish to return and your reason for making the return. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.